FOR VENUES
Why myTabler
Everything you need to know before joining
WHAT DOES THIS COST?
Your first month is completely free. Full platform access, no fees, no commitment. Use that month to run real events, real bookings, and real operations on myTabler. If it works for you, continue on a monthly package tailored to your venue. If it does not, you walk away with nothing owed.
After your free month, pricing is based on the package that fits your venue’s size and needs. Your onboarding agent will walk you through the options during setup. There is no one-size-fits-all rate because a 30-seat restaurant and a 300-capacity nightclub are not the same business.
HOW IT WORKS
Month 1: Free. Full access. We handle onboarding, floor plan setup, and staff training.
Month 2 onwards: Monthly package fee based on your venue type and volume, discussed directly with your onboarding agent.
No long-term contracts. No hidden charges. If myTabler is not delivering value, you can step away at any time.
WHAT ABOUT THE SWITCH?
You do not need to stop using WhatsApp tomorrow. myTabler runs alongside your existing workflow from day one. Bookings, payments, and operations now have a system behind them. Your team will still communicate on WhatsApp. They just will not be running the business on it.
01
We Build Your Floor Plan
Send us a photo or sketch. Our team digitises it into an interactive floor plan, no work required from you.
02
Configure Your Packages
Set table prices, minimum spends, included items, and add-ons. Change them anytime without code.
03
Staff Walkthrough
A 30-minute session with your team. The check-in interface is one tap, one screen, one action.
04
Go Live
Your venue appears on the marketplace. Guests book, you approve, payments clear through MoMo.
HOW DOES PAYMENT WORK?
Guests pay through Mobile Money (MoMo). When a guest requests a table, they pre-authorise a MoMo payment. No money moves yet. If the venue approves, the payment charges automatically. If the venue denies, the hold releases instantly. No chasing, no screenshots, no “I sent the money.”
Card payments are supported as a secondary method. Cash reconciliation is available for walk-ins. Every payment flows into the revenue ledger with full attribution.
Pre-Authorise
GUEST COMMITS MOMO PAYMENT · ON BOOKING REQUEST
Auto-Charge
PAYMENT CLEARS ON APPROVAL · RELEASES INSTANTLY ON DENIAL
WHAT ABOUT MY STAFF?
No new devices needed. myTabler runs in the browser on any phone or tablet your staff already has. No app download required for operations.
The night-of check-in interface was designed for speed under pressure. One search bar. One tap to check in. Colour-coded floor plan that updates in real time. Your door staff can learn it in five minutes.
Role-based access means operations staff only see what they need, and finance gets the full picture.
WHAT IF IT GOES DOWN?
myTabler is built on cloud infrastructure with a 99.9% uptime target. Less than 45 minutes of unplanned downtime per month. Critical issues get a response within one hour.
During the trial period, our team is on call for every event night your venue runs on the platform. You will not be left alone on a Saturday at midnight.
“MY PROMOTER ALREADY HAS A SYSTEM”
Promoters are essential. myTabler does not replace them, it gives them better tools. The Event Co-Host role provides scoped access to their specific event: approve bookings, manage table inventory, run night-of check-in, and see the revenue report for their event only.
Every approval, every check-in, every settlement is attributed and timestamped. The promoter still curates. The venue still controls. Everyone works from the same record.
“SPREADSHEETS WORK FINE FOR US”
They work until they do not. A spreadsheet cannot send a guest an invoice. It cannot collect a MoMo deposit. It cannot check in a guest at the door or produce an auditable financial record your accountant can reconcile without calling three people.
If your current system is genuinely working, you can answer these instantly: what is your no-show rate this month? Your average table revenue by event type? Your repeat guest percentage? If you cannot, your system is not working. It is just familiar.
Your first month is on us. After that, we grow together.
Own Your Data.